Generally, it takes 2 working days to dispatch your ordered books from our end. From the date of the order placed, it usually takes maximum 10 working days, for the ordered books to reach you. If you do not receive your books in 10 working days then please contact us on the phone number or email provided on the website. We will do our best to resolve the issue as soon as possible.
In case of cancellation and refund, the process of cancellation can only be ensured if the order has not been dispatched. In order to cancel, we request the visitor to send an email quoting the order number, with the subject ‘Cancellation’ to email@example.com
All sales are final except in cases of faulty books or those damaged in transit, or if there has been an error on our part. The request for replacement of damaged books must reach us within 48 hours of delivery, along with a photo of the defective or damaged product and the ISBN number. If the proposal is accepted, either another copy of the book will be sent to you or the amount will be refunded. Refund will be done online in 7 to 10 working days.